Shipping Policy

Cold Retro – Edition 001

1. Pre-Order Shipping

Cold Retro – Edition 001 is currently available for pre-order. This means the jacket is not yet available for immediate dispatch.

Our current expected delivery period is January 2027.

This is an estimated delivery period, not a guaranteed delivery date. Production, quality control and international transport may affect the final delivery schedule.

We will keep customers informed throughout the production process, with progress updates every two weeks during active production and additional updates when important milestones are reached.

If the expected delivery period changes, we will inform affected customers as soon as reasonably possible.

Your statutory consumer rights relating to delayed or undelivered goods remain unaffected.

2. Shipping Destinations & Costs

Cold Retro currently offers shipping to the following countries:

Country	Shipping Cost	Estimated Transit Time
Netherlands	Free	3–5 business days
Belgium	Free	5–8 business days
Germany	Free	3–5 business days
France	€5.95	5–8 business days
Italy	€5.95	5–8 business days
Austria	€5.95	5–8 business days
Switzerland	€5.95	5–8 business days

Estimated transit times apply after your order has been dispatched, not from the date your pre-order was placed.

Shipping costs are displayed during checkout before you complete your purchase.

The destinations and shipping options available at checkout determine where orders can currently be placed.

3. Order Processing & Dispatch

Edition 001 is being developed for our first production run.

Production depends on reaching a minimum of 50 paid jacket pre-orders by 15 November 2026 at 23:59 CET.

If this minimum is reached, we intend to move forward with the necessary manufacturing arrangements. Pre-orders will remain open after this date.

If the minimum is not reached, affected pre-orders will be cancelled and all payments received will be refunded, including any shipping charges already paid.

Once production and quality control have been completed, we will prepare orders for dispatch.

If you selected the €50 deposit option, the remaining €245 will be handled according to the payment terms agreed during checkout when your jacket is ready for dispatch.

Your order will be shipped once the necessary payment and fulfilment requirements have been completed.

4. Tracking Your Order

Once your jacket has been dispatched and tracking information is available, you will receive a shipping confirmation by email.

This email will include your tracking number and a link to follow your delivery.

Tracking updates and estimated arrival dates are provided by the shipping carrier.

5. Customs & Import Charges

For orders shipped between European Union countries, customers will not be charged additional customs duties on the movement of goods within the EU.

For deliveries to Switzerland, Cold Retro will cover applicable import duties, import VAT and customs clearance fees.

Customers in Switzerland will only pay the shipping costs displayed during checkout, with no additional import charges upon delivery.

6. Delivery Delays

While we aim to deliver Edition 001 within the expected delivery period, unforeseen circumstances may affect manufacturing, transport or delivery.

If a significant delay occurs, we will notify affected customers and provide an updated delivery estimate when reliable information is available.

Your statutory rights regarding delayed or undelivered products remain fully applicable.

7. Lost, Damaged or Incorrect Deliveries

If your package is lost, arrives damaged or contains the wrong product, please contact us as soon as possible.

Email info@coldretro.com and include your order number and a description of the issue.

We will investigate the situation and arrange an appropriate solution in accordance with your statutory consumer rights.

8. Changing Your Shipping Address

If you need to update your shipping address after placing a pre-order, please contact us at info@coldretro.com as soon as possible.

Include your order number and the correct delivery address.

We will do our best to accommodate changes before dispatch. Address changes may no longer be possible once a package has been handed over to the shipping carrier.

9. Contact

For questions about shipping, delivery or your pre-order, please contact:

Cold Retro

Email: info@coldretro.com

Website: coldretro.com

For additional information about payments, cancellations and refunds, please refer to our Pre-Order Terms and Returns & Cancellations information.